PRIVACY POLICY

Victory Eleven LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our soccer training equipment. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.

1. Information We Collect

We may collect information that you provide directly when you use our website, place an order, contact us, or otherwise interact with us. This information may include:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments and transactions
  • Provide shipping and order-related services
  • Respond to questions, requests, and customer service inquiries
  • Provide information about your orders
  • Improve our website, products, and customer experience
  • Maintain website security and prevent fraud or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Payment Information

When you make a purchase through our website, payment information may be processed by third-party payment service providers. We do not generally store complete payment card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices. We encourage customers to review the privacy policies of the payment providers used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the user experience.

Some cookies may be provided by third-party services used to operate or analyze our website. You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functions.

5. How We Share Information

We may share personal information with service providers and business partners when reasonably necessary to operate our website and provide our services. These parties may assist with:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting and technical services
  • Website analytics and security
  • Customer support

We do not sell your personal information as a standalone business activity.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, users, or the security of our website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete such information.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have rights concerning certain uses or disclosures of your personal information. Requests are subject to applicable legal requirements and exceptions.

To exercise an applicable privacy right or ask a question about how your information is handled, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

When we make changes, we will update the effective date shown at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information.